Retrace: Ideas Portal

Retrace combines several tools every development team needs, but we are always open to fresh new ideas.  Please submit your feature request/idea for Retrace below.

Ignore Specific HTTP codes

Would be nice to be able to ignore specific HTTP codes, to exclude them from User satisfaction.  For example is a user hits a 401 response, due to a session time out (which can be triggered form any URL), this does not get logged as an "Error" which pulls down user satisfaction.

So would be nice to be able to exclude any specified HTTP response codes from user satisfaction score.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jul 31 2018
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    14 Aug 14:13

    Arguably it should get logged as an Error. As a user of many websites, nothing annoys me more than filling out a form, clicking Submit, and being told my session was stale and then I lost all my form data.

     

    An application with a high User Satisfaction score is aware of session time outs and has a workflow to safely transition the application's state machine into a safe state, thus minimizing 401s..