Retrace: Ideas Portal

Retrace combines several tools every development team needs, but we are always open to fresh new ideas.  Please submit your feature request/idea for Retrace below.

Service Desk and Remote Support


There are many additional benefits from what is a higher and more comprehensive IT Help Desk Services. Take advantage of effective remote support from our state-of-the-art facilities that manage incidents with a superior level of user satisfaction at dramatically lower cost than site-level support. The majority of service requests are resolved in a single phone call, but it for any reason the nature of your problem requires a more in-depth solution we’re ready. All the details of your case are recorded and immediately escalated to a Level 2 technician to get you the support you need faster.

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  • Apr 29 2021
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